Privacy & Protection

Y8 games' Privacy Policy

Your personal information is extremely important to us. This privacy policy explains in detail how y8 games collects, uses, and protects your data.

Last Updated: January 1, 2026
Language: Bengali
Applicable: All Users

Your Data Is Secure

All your data is protected with SSL encryption and advanced security technology.

SSL
256-bit encryption
0
Sale to third parties
24/7
Security Monitoring
GDPR
Meeting International Standards

Our Privacy Commitment

How we keep your data safe at y8 games

Encrypted data storage

All your personal and financial data is secured with 256-bit SSL encryption. No unauthorized party can access your information.

High security
Never Sold to Third Parties

Y8 games never sells your personal information to advertisers or any other third party. Protecting your privacy is a core principle of ours.

Trustworthy
Minimal data collection

We only collect information that is strictly necessary. No excessive or irrelevant data is requested. The purpose of collection is always communicated clearly.

Transparency
Right to Update Information

You can view, update, or delete your personal information at any time. y8 games fully supports your right to do so.

Your controls
Data Deletion After a Set Period

After your account is closed, your data is automatically removed from our systems within a set period, unless retention is required by law.

Automatic Deletion
Immediate breach notification

In the event of a data security breach, we are obligated to notify you within 72 hours. Transparency is our top priority.

Instant notification

Welcome to y8 games. This privacy policy explains how y8 games collects, uses, stores, and protects your personal information. By using our platform, you agree to this privacy policy. y8 games believes that your privacy is a fundamental right, and we are committed to upholding it at all times.

Important

This privacy policy applies to the y8 games website, mobile app, and all related services. Please read this document carefully before using the platform.

1 What Data We Collect

Y8 games collects various types of information to deliver the best gaming experience and ensure secure service. We only ever collect what is strictly necessary.

Data type Example Reason for Collection
Personal Information Name, Date of Birth, NID KYC verification and age confirmation
Contact Information Mobile number, email Account Verification & Communication
Financial Information Mobile Pay/Nagad number Transaction processing
Device Information IP address, browser Security & Fraud Prevention
Gaming Data Bet history, wins/losses Service Improvement & Responsible Gaming

Data collection methods:

  • Directly from you: When you provide information during registration, KYC verification, or support chat.
  • Automatically: Through cookies and log files during your use of the platform.
  • From third parties: Limited data from payment gateways or identity verification services.
2 How We Use Your Information

Y8 games uses your information solely for specific, legitimate purposes. Your data is never used for anything else without your consent. The ways in which we use your information under y8 games' privacy policy are detailed below.

Account Management
Your information is used to create, verify, and maintain your account, as well as to keep your login secure.
Processing Financial Transactions
Payment information is used to securely process deposits and withdrawals. All transactions are recorded.
Customer Support
Access to your account and transaction details may be needed to resolve your issues quickly.
Fraud Prevention
Device and behavioral data is analyzed to detect suspicious activity and maintain platform security.
Responsible Gaming
Gaming patterns are analyzed to identify potentially problematic behavior and provide timely support.
Legal Obligations
Certain data is retained to meet the requirements of applicable laws and regulatory bodies in Bangladesh.
3 Data Retention & Deletion

Y8 games retains your data only for as long as necessary. All data is kept while your account remains active. After account closure, certain data is retained for a defined period as required by law, then securely deleted.

  • Account Information: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years (as required by financial regulatory authorities).
  • Communication Logs: 3 years.
  • Cookie Data: Based on duration, up to a maximum of 2 years.
Data Deletion Request

You may request deletion of any data not subject to legal retention obligations by emailing support@y8games.biz. Action will be taken within 30 business days.

4 Data Sharing Policy

Y8 games does not sell your personal information to any advertiser or commercial entity. However, limited data may be shared in specific circumstances. y8 games' privacy policy is fully transparent — who we share data with and why is outlined below.

Data sharing scenarios:

  • Payment providers: Only the information needed to process transactions is shared with Mobile Pay, Nagad, and Rocket.
  • Technology partners: Limited data shared under contract with server hosting and security service providers.
  • Law enforcement: Under court order or legal obligation.
  • KYC Verification Services: Documents required for identity verification are retained for a limited period only.
Guarantee

Before sharing data with any third party, we ensure they maintain privacy standards equivalent to our own. All third-party partners are required to comply with GDPR and international data protection standards.

5 Cookie Policy

The y8 games website and app use cookies and similar technologies to enhance your browsing experience and make the platform more effective. Under y8 games' privacy policy, cookies never store your password or financial information.

Cookie Type Purpose Duration
Essential cookies Login Sessions & Security At end of session
Performance Cookies Improved page load speed 30 Days
Preference Cookies Language & Display Settings 1 year
Analytics cookies Understanding User Behavior 2 years

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.

6 Your Privacy Rights

As a y8 games user, you have full control over your own data. Our privacy policy grants you the rights outlined below.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

You may request deletion of any data that is not subject to legal retention obligations.

Right to Restrict Processing

You may request that your data no longer be used for specific purposes.

Right to data portability

You can request a copy of your data in a machine-readable format.

Right to Object

You have the right to object to specific uses of your data.

To exercise any of your rights support@ y8games.biz. We will respond within 30 business days.

7 Children's Privacy

Y8 games is strictly for users aged 18 and above. We do not knowingly collect data from minors. If a parent or guardian suspects their child has registered on our platform, please contact us immediately.

Protection of Minors

If an underage account is identified, we will immediately suspend the account and securely delete all associated data. y8 games has a zero-compromise policy when it comes to child protection.

8 Security Measures

Y8 games uses industry-leading security technology to protect your data. Our security team monitors systems around the clock to address any threats immediately. Ensuring the highest level of data protection is the cornerstone of y8 games' privacy policy.

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption, keeping your information unreadable to third parties.

Two-factor authentication

SMS OTP is mandatory for login and withdrawals. App-based 2FA can also be enabled for added security.

Secure database

Data stored on our servers is kept in encrypted form. Firewalls and anti-intrusion systems are active.

Real-Time Monitoring

Our security team monitors for suspicious activity 24/7 and responds to any threat immediately.

9 Privacy Policy Updates

Y8 games may update this privacy policy from time to time. For any significant changes, we will notify you via SMS to your registered mobile number or through a push notification on the app. Continued use of the platform after any changes constitutes acceptance of the updated policy.

  • Any updated policy takes effect from the date it is published on this page.
  • You can check the "Last Updated" date at the top of the page to stay informed of any changes.
  • If you do not agree to the updated policy, you may request that your account be closed.
  • We always retain archived copies of previous policy versions.
An Easy Way to Stay Updated

Download the y8 games app and keep notifications enabled. You'll be notified instantly whenever there are any changes to the privacy policy. To download the app, Click here

10 Contact Us

If you have any questions, concerns, or complaints about our privacy policy, please reach out directly to our privacy team. y8 games treats all privacy-related requests as a top priority.

Email

Support@y8games.biz

Response within 24–48 hours

Live Chat

24/7 Support Available

Fastest response time

FAQs

No, y8 games never sells your personal information to any advertiser or third party. Your data is used solely to provide services, ensure security, and meet legal obligations.

y8 games uses 256-bit SSL encryption, two-factor authentication, and 24/7 security monitoring. Our servers operate in accordance with the highest industry security standards.

Yes, you can view and update your information anytime from your profile. For more detailed data requests, email us at support@y8games.biz.

Certain data is retained for a defined period due to legal obligations — for example, financial transaction records are kept for up to 7 years. All other data is securely deleted after your account is closed.

In the event of a security breach, y8 games will notify you via SMS and email to your registered mobile number within 72 hours. We operate with full transparency at all times.
Safe & Trusted

Your Privacy Is Protected — Get Started Today!

Your data is completely safe with y8 games. Now that you know our privacy policy, enjoy the best gaming experience with total peace of mind.

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